VW Dealers Dumping Defective cars on customers

[KenB]

Volkswagen in it race to be the number one car dealer in the World has inadvertently manufactured a very large percent of its cars with a suspension defect that they refuse to fix. The rate of defect is so high that Volkswagen has determined the defective cars are too expensive to fix, rather they have decided to dump these cars with defective suspensions on unsuspecting customers who make the mistake of walking into a Volkswagen Dealership.

In fact, our understanding is that these defective cars have a mark down incentive to the dealers, encouraging dealers to dump them on unaware customers. Volkswagen hopes the duped customers won't notice the defect, or if they do then they will refuse to fix the defective cars. The trade-off for Volkswagen of pissing off a few customers and/or fighting a few lawsuits is much less then the cost of having to fix all their defective cars.

They can do this because the suspension defect is not a safety Hazard, and as a result the government will not get involved.

I, the author of this post, am a victim. You can read my story at: http://www.vwfraudclassaction.com/.
Ken Boulange

P.S. Don't kid yourself, they will dump one on you given the chance. They dump these cars on anyone they can, this was my second VW, and they screwed me even though I was a loyal customer.

 

[Giannis]

Did you find out exactly what is wrong with the car? What part of the suspension or wheel or what?

 

[KenB]

Did you find out exactly what is wrong with the car? What part of the suspension or wheel or what?

yes, the suspension is warped. Something is wrong with their design and it warps the suspension during their manufacturing process. The told me tough luck they won't fix it.

 

[Giannis]

yes, the suspension is warped.

Ok. Do you know more details, as to which part from the suspension warps? Is it the shock absorber, the spring, the top mount, the strut tower, the A-arms?

 

[KenB]

Ok. Do you know more details, as to which part from the suspension warps? Is it the shock absorber, the spring, the top mount, the strut tower, the A-arms?

Sorry, no. The car leans left randomly between 2.5 to 1/8 of an inch. One of the dealer mechanics told me, they all do that. That VW screwed up and it's to expensive to fix. Some lean a lot less is my understanding, and some it's not even noticeable.

Then they told me they would not fix it, but they would check my alignment. Really, I not making this up. Later on I learned from another dealer, VW is dumping these cars on unsuspecting customer ASAP.

 

[tristatez28lt1]

This is very interesting. I'm sorry for your trouble.

 

[martinbo]

The curious thing is the random rate of lean; typically, excluding dampers, car suspension materials are not variably deformable. Yes, a spring, strut or a control arm can be bent in a severe impact (or perhaps in a defective manufacturing process) but they will then stay bent. The same can be said for the deformability of roll-bars, bushes, bearings and hubs. So the assertion of the suspension being warped is dubious due to the variability in the angle of lean.

A faulty shock absorber (damper) may be the culprit for various reasons. Of course if you put a bag of cement in the left rear corner of the boot then you'll also get a degree of lean.

Having no affiliation or affinity to either the plaintiff or defendants, my personal view is that this is an isolated case rather than a pervasive defect across a "large percentage" of cars. I stand to be corrected with no qualms whatsoever.